AgenticPath
AGENT UX DESIGN

Design the experience for the agent and the human it represents.

When users delegate work to an AI agent, product experience extends beyond screens. Tool descriptions, instructions, context, errors, approvals, and follow-up questions become part of the interface.

KEY QUESTIONS

The questions we help you answer.

01Can the agent identify the correct tool?
02Does it know when not to use the tool?
03Are required inputs clear?
04Are dependencies visible?
05Can it explain the action to the user?
06Does it request confirmation when appropriate?
07Can it distinguish read actions from write actions?
08Can it recover from partial failure?
09Does it preserve user control?
10Does it know where to find help?
CAPABILITIES

What we design, build, and deliver.

Agent journey mapping
Tool naming and description design
Parameter clarity
Output structure
Prompt and instruction architecture
Workflow decomposition
Confirmation and approval design
Error and recovery design
Help and support endpoints
Agent-native onboarding
Multi-step task design
Usability testing with supported agents

Request an Agent UX Review

Agent experience is product experience. Make sure your tools are understandable, useful, and reliable.